Terms & Conditions

Customer Care

At Titan K9®, we are committed to providing high-quality products and exceptional customer service for dogs and their humans across the UK and beyond. We specialise in durable, functional, and stylish accessories designed for both everyday use and outdoor adventures.

Our services include:

• Supplying premium dog accessories through our online store.
• Shipping across the UK, including remote regions, with international shipping available.
• Providing product guidance to help you choose the best gear for your dog.

If you have any questions, concerns, or feedback, we’d love to hear from you. Our team is on hand to help with:

• Returns and exchanges
• Warranty questions
• Product advice
• Order queries

How to Contact Us

You can get in touch with us via:

• Email: contact@titan-k9.com
  
• Online Contact Form: On our Home Page

We aim to respond to all customer queries within 1-2 working days.

Thank you for choosing Titan K9 — where adventure begins with your best friend by your side.

Wholesale Enquires

At Titan K9®, we’re always happy to hear from businesses interested in stocking our products. Whether you run a countryside store, a dog-focused boutique, or an online retail platform, we welcome trade and wholesale enquiries. To discuss pricing, minimum order quantities, or potential partnerships, simply reach out via our contact form

Privacy & Safety

At Titan K9®, your privacy and safety are our top priorities. We’re committed to protecting your personal information and ensuring a secure shopping experience. Any data you provide is handled in accordance with GDPR regulations and is never shared with third parties without your consent. Our website uses secure encryption to keep your payment and personal details safe at all times. Shop with confidence, knowing that your information is in trusted hands.

Payment Methods

• Credit / Debit Cards
• PayPal
• Offline Payments